How to download or delete a chat

Inquiries made with Live Chat or UiO's chatbot are stored for 45 days. The guide shows you how to download a copy of the chat and how to delete it.

At the top of the chat window you can click on the question mark (1) to bring up a menu.

Screenshot of the Boost chat window

In this menu you can choose to Download the chat (2) and / or Delete the chat (3). In addition, you will find a link to UiO's privacy statement for the service (4).

Skjermbilde av menyen i Boost chattevindu

Published Aug. 18, 2020 1:15 PM - Last modified Aug. 31, 2020 1:49 PM