Print from a private PC/Mac

Simple printing: If you just need simple printing without installing anything, you can print from your browser using Web Print.

Guides:

Printing from Windows with Mobilityprint

• Go to MobilityPrint, and press Download.
  • The page will automatically select the appropriate installation file based on your device.

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• Install/open the downloaded file
  • During the process, you will be prompted to enter your UiO username and password.

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• Select printer queue(s)
  • If you are not yet using the new printing solution, you can add both queues, but only the Safecom queue will print to the printers you currently use.
  • See list of buildings with printers in the new printing system.
  • If you are using the new printing solution, only select UiO-Print.

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• Once installation is complete, you can print to UiO printers

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Printing from Mac with Mobilityprint

• Go to MobilityPrint, and press Download
  • The page will automatically select the appropriate installation file based on your device.

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• Install/Open the downloaded file
  • Double-click the pkg file to start the installation.

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• A guide will open to install Mobilityprint on your machine
  • Follow the steps in the guide.

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• When Mobilityprint is installed, close the guide and start printing
  • When you print, you will have a choice between 2 printers. Select "Safecom" for the old system, and "UiO-Print" for the new system (PaperCut).

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• When printing, a dialog will prompt you for your username and password
  • Enter your UiO username and password.
  • Check the box to save the password to the keychain, so you won't be prompted for your username and password next time you print.

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Printing from Linux

• To set up printing on Linux, follow this Papercut guide.

Frequently Asked Questions:

I'm printing from my Mac on a new system, why does it say "Hold for authentication"?

If you see this message, you need to authenticate again when printing. This may happen if you have changed your password or entered the wrong password. Click on the symbol marked in the image, then enter your UiO username and password. You should then be able to send the print job to the printer and retrieve your document.

I have changed my password, why am I unable to print?

If you are unable to print after changing your password, you may need to authenticate again.

For Mac computers, you will usually see Waiting for authentication or Hold for authentication, refer to the solution in the previous question.

For Windows users, this should usually work fine. If you are unable to print after changing your password, you may need to set up MobilityPrint again. Refer to the guide above to install MobilityPrint. 

Why am I unable to print in color through MobilityPrint?

Some devices may not have the ability to print in color through the Safecom printer queue in the old printing system. You must either print in black and white or send the print job to UiO-Print and retrieve your printout from one of the printers that use the new printing system.

Which printer should I choose when I want to print?

If you are in a building that uses the old printing system, you should send your print job to the Safecom printer queue.

If you are in a building that uses the new printing system, you should send your print job to the UiO-Print printer queue.